First Things First. I've been searching for a Visio diagram that depicts the PRINCE2 Process flow and finally found it. Unfortunately, I do not know the name of the author who took the time to create this excellent resource, and who had the goodness of heart to share it. If you are the author, please let me know so I can give proper credit. I also have a WBS Reference Guide that shows how to develop work breakdown structures, which should be the foundation of any project plan.

More About ERP. Actually, the following presentations and documents are only loosely related to ERP, but are excellent resources for business systems analysts and will bridge that chasm between IT and business by providing insights into the processes with which the business side is concerned:

• TQM, Lean Production and 6-Sigma - if you're in a manufacturing environment this PowerPoint presentation gives good insights into what the business cares about.
• Navigating the Sea of E - business issues related to e-commerce in PowerPoint format.
• E-Business Management Issues - takes up where the last PowerPoint presentation left off, and is essential reading for business analysts.
• Business of Technology - by the same author as the previous two presentations, and is a look at the technology sector's concerns and issues.

I sincerely hope that you find this material useful and it promotes closer business-to-IT alignment.